Methodist Hospital sued over alleged secret taping of patient calls
Methodist says it’s ‘saddened and surprised’ by doctor’s lawsuit
Invasion of privacy
Rogge Dunn, an employment lawyer who handles privacy and wiretapping claims in Dallas, said that secret taping without the knowledge of either party is an invasion of privacy and a violation of wiretapping laws. If there were retaliation against the doctor who exposed the practice, it would make the situation “doubly appalling,” he said.
Dunn said it’s difficult to know why Methodist, a sophisticated organization, might tape calls between patients and providers. It could be for quality control purposes, defense against malpractice claims or to gather evidence to refute harassment or other allegations, he said.
But, he added, “You just can’t do that.”
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Methodist Hospital sued over alleged secret taping of patient calls – Houston Chronicle 2017-06-08 – pdf